In today’s digital era, every business is moving online, and to make that transition successful, reliable web hosting is crucial. A dependable hosting provider ensures that your website remains accessible to customers around the clock. For Indian businesses, MilesWeb has emerged as a popular web hosting choice, known for its speed, affordability, and exceptional customer service. But is it really the best option for you?
This article provides a comprehensive MilesWeb review. By the end, you’ll have a clear understanding of whether MilesWeb’s features and performance align with your business needs.
About MilesWeb
Founded in 2012 by Deepak Kori, Chetan Mahale, and Chinmay Dingore, MilesWeb is an Indian web hosting company based in Nashik, Maharashtra. Serving over 50,000 users with more than a million websites hosted on its platform, MilesWeb has gained trust within the Indian market and beyond. The company aims to provide reliable, affordable, and feature-rich hosting plans suitable for various business needs, backed by a strong focus on technology and customer support.
MilesWeb offers a wide range of hosting services, including shared hosting, WordPress hosting, cloud hosting, VPS, and dedicated servers, catering to users from beginner to advanced levels. Let’s dive into the details of its performance, pricing, support, and more.
MilesWeb Review Overview
For those short on time, here’s a quick summary of the core features in MilesWeb’s hosting plans:
- Speed: 1.61 seconds (India), 3.94 seconds (US)
- Uptime: 99.97%
- Starting Price: ₹60 per month
- Free Domain: Available for select plans
- Data Centers: India, USA, UK, Singapore, Canada, Australia
- Support: 24/7 through live chat, email, phone, and an extensive knowledge base
- Backup: Daily backups available with 7-day retention on offshore servers
- Refund Policy: 30-day money-back guarantee
Let’s explore each aspect in greater detail.
Performance: Speed and Uptime
Uptime: MilesWeb offers a Service Level Agreement (SLA) of 99.95% uptime across all hosting plans, ensuring that your website remains accessible most of the time. In real-world tests, it has consistently achieved an uptime of around 99.97%, reflecting strong reliability.
Speed: Fast loading times are critical for user experience and SEO. MilesWeb uses LiteSpeed web servers, which are known for their efficiency and speed. Tests from various locations yielded the following load times:
- India: 1.61 seconds
- Amsterdam: 1.26 seconds
- USA: 2.08 seconds
These results demonstrate that MilesWeb performs well, especially for websites with an Indian user base, though international load times are also competitive.
Key Features and Functionality
MilesWeb offers a host of features designed to enhance the user experience, including:
- LiteSpeed Cache: Enhances site speed and performance, especially for WordPress users.
- DirectAdmin and cPanel Options: DirectAdmin is provided for shared and WordPress hosting, while cPanel is available for cloud hosting.
- Daily Backups: With a 7-day retention period, backups are stored on an offshore server, adding an extra layer of security.
- Unlimited Migrations: MilesWeb offers free website migration (up to 10GB), making it easier for users switching from other hosting providers.
MilesWeb’s User Interface and Control Panel
MilesWeb’s dashboard is simple and user-friendly, catering to both beginners and advanced users. The main dashboard provides quick access to active services, domains, invoices, and support tickets.
Control Panels:
- DirectAdmin: Used for shared and WordPress hosting, featuring an intuitive interface that’s easy to navigate.
- cPanel: Available for cloud and cPanel hosting, providing a comprehensive suite of tools to manage hosting configurations.
For VPS and dedicated servers, MilesWeb allows users to choose the control panel that best suits their needs, adding flexibility for advanced configurations.
Load Handling Capacity
To assess MilesWeb’s ability to handle traffic, a load test was conducted using 50 virtual users making over 1,476 requests. Remarkably, none of the requests failed, with an average response time of 653 milliseconds. This performance showcases MilesWeb’s capacity to handle medium to high-traffic websites effectively without significant delays.
Data Centers and Location Options
MilesWeb has data centers in six countries: India, the USA, the UK, Singapore, Canada, and Australia. However, data center availability varies by plan:
- Shared and WordPress Hosting: Only offers Indian data centers.
- Cloud Hosting: Offers data centers in India, the USA, and the UK.
- cPanel and VPS Hosting: Provides options across all six data center locations.
If you require a specific server location for latency purposes, be sure to select a plan that offers data center flexibility.
Backup and Restoration Options
MilesWeb provides automated daily backups with a seven-day retention period on offshore servers, ensuring your data remains safe. Additionally, users can create manual backups via the control panel, offering flexibility and added security.
Important Note: Automatic backups are not accessible directly by the user; for restoration, users need to contact MilesWeb support.
Domain Registration and Pricing
MilesWeb includes a free domain registration for the first year with certain plans (Stellar and Alpha cloud hosting). However, this offer only applies to a limited set of domain extensions, including .com, .in, and .co.uk.
Annual Domain Pricing:
- .com: ₹999
- .in: ₹699
- .net: ₹1299
- .org: ₹1299
- .info: ₹499
These competitive domain prices make it easy to bundle hosting and domain services with MilesWeb.
Security Features
MilesWeb emphasizes security with multiple built-in protections:
- Free SSL Certificate: Let’s Encrypt SSL is included for all domains, enhancing data security.
- HotLink Protection: Prevents unauthorized linking of files from other websites, protecting bandwidth.
- Network Firewall: Guards against unauthorized access to your server.
- ModSecurity: Automatically detects and removes malicious code, providing an additional defense against hacking attempts.
- Malware Scanner: Continually scans the site for malware and offers regular security reports.
- Monarx Server Security: Monitors and blocks suspicious activities, safeguarding your hosting environment.
These robust security features help prevent potential threats, ensuring your website remains safe.
Customer Support
MilesWeb provides 24/7 support via email, live chat, phone, and a knowledge base filled with articles covering common issues. Their live chat support is responsive, typically resolving queries within minutes. For more complex issues, MilesWeb’s vast knowledge base and YouTube video tutorials (500+ videos) offer in-depth guidance, ideal for both beginners and experienced users.
Bonus for Indian Users: MilesWeb also offers Hindi language support, making it accessible for a broader user base within India.
Additional Features
Staging Environment
MilesWeb offers a staging feature via the DirectAdmin control panel, accessible through Softaculous. This allows users to create a duplicate of their site to test plugins, themes, or customizations before making changes live, reducing risks of disruptions.
Email Hosting
All MilesWeb plans include email hosting with different quotas:
- Ignite Plan: 2 email accounts
- Elite Plan: 20 email accounts
- Stellar Plan: 100 email accounts
This feature is valuable for small to mid-size businesses that require multiple professional email addresses.
MilesWeb Hosting Plans and Pricing
MilesWeb offers various hosting plans designed to meet diverse needs, from individual bloggers to small businesses to enterprises.
Basic Plan (Ignite): Starts at ₹59 per month, suitable for small websites or personal projects.
Stellar Plan: Priced at ₹198 per month, it’s ideal for websites with moderate traffic, offering extensive resources and enhanced speed.
Alpha Cloud Plan: A more robust option for high-traffic websites, providing multiple data center options and superior performance.
Conclusion: Is MilesWeb Right for You?
MilesWeb is a solid choice for Indian businesses or anyone looking for a reliable and affordable web hosting provider with excellent support. Its fast load speeds, data center options, and extensive security measures make it a top contender in the market. Additionally, its wide range of hosting types ensures there’s something for everyone, whether you’re just starting or running an established online business.
Pros:
- Competitive pricing
- Strong customer support
- Multiple security features
- Fast load times, especially in India
Cons:
- Limited data center options for shared and WordPress hosting
- Access to automated backups requires support intervention
Final Verdict: MilesWeb’s affordable pricing, reliable performance, and customer-focused features make it a great hosting option for small to mid-sized businesses, especially those targeting an Indian audience.
Utkarsh
Utkarsh Agrawal is the founder of HostFlyer, a leading review website focused on hosting reviews, WordPress blogs, SEO tips, WP plugin reviews, and the latest updates on Google. With a passion for simplifying web management for beginners and experienced users alike, Utkarsh brings years of expertise in digital strategy and online earning strategies. Through HostFlyer, he aims to empower users with the knowledge and tools needed to succeed in the digital world.
